Hope For The Community CIC (“H4C”) Cookie Notice
Last updated: 2nd December 2020
Hope Programme website uses cookies so that we can provide you with the best possible user experience.
'Website' means the websites located at https://hopeprogramme.coventry.ac.uk and/or https://www.h4c.org.uk/
Without some of these cookies, the website simply would not work. Other cookies perform functions like recognising you each time you visit the site or helping our team to understand which parts of the site you find most interesting and useful.
What are cookies?
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work and to function more effectively. For example, they may be required to keep you logged in to a service, or to remember your user preferences or shopping cart contents. A cookie will typically contain a record of the web site which issued it, its own name, and a value which is often a randomly generated unique number. Cookies do not contain any personally identifiable information.
A cookie will have a ‘lifetime’, which tells your browser when to delete it. Cookies can be set by the website domain itself, or by another domain, for example by Google Maps.
Cookie types
There are several different types of cookie. These are the most common ones:
Session cookie
A session cookie only lasts for the duration of the user’s website visit.
A web browser normally deletes session cookies when it quits.
Persistent cookie
A persistent cookie will outlast user sessions. If a persistent cookie has its maximum age set to 1 year, then, within the year, the initial value set in that cookie would be sent back to the server every time the user visited the server. This could be used to record a piece of information such as how the user initially came to this website. For this reason persistent cookies are also called tracking cookies.
Secure cookie
A secure cookie is only used when a browser is visiting a server via HTTPS, ensuring that the cookie is always encrypted when transmitting from client to server.
First-party cookie
First-party cookies are cookies set with the same domain (or its subdomain) in the browser's address bar.
Third-party cookie
Third-party cookies are cookies set with different domains from the one shown on the address bar (i.e. the web pages on that domain may feature content from a third-party domain - e.g. Google Maps or YouTube). Privacy setting options in most modern browsers allow you to block third-party tracking cookies.
Cookie uses
Cookies perform many different functions. These are the most common:
Essential cookies
Some cookies are essential for the operation of our websites. For example, some cookies allow us to identify logged in users and ensure they can access the relevant pages.
Performance Cookies
We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.
Functionality Cookies
We use functionality cookies to allow us to remember your preferences, for example which language you want to see the website in. We also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online.
Behaviourally Targeted Advertising Cookies
We do not use this type of cookie.
The law
The principal law which governs how websites use cookies and similar technologies when storing information on a user’s equipment, such as their computer or mobile device, is the Privacy and Electronic Communications (EC Directive) Regulations. The regulations were amended on 9 January 2019.
Regulation 6 covers the use of electronic communications networks to store information (e.g. cookies) or to gain access to information stored in the terminal equipment of a subscriber or user. The change in the law was prompted by concerns about online tracking of individuals and is intended to protect the privacy of users by requiring their knowledge and agreement to the use of cookies, even where the information collected is not directly personally identifiable.
Can I turn off cookies?
You can manually disable cookies on your device, or delete existing cookies. You may also be able to view the cookies already in your system. This will depend on your browser. See the links below which tell you how to delete or disable cookies in each of the major browsers.
Please note that the essential cookies are necessary for the effective functioning of some of the services we offer online. If you disable these cookies, a number of important functions and services will be unavailable to you and our websites may not operate correctly in your browser
Hope Programme cookies and personal information
Hope Programme website does not use cookies to store personal information about you, and will make no attempt to identify you through use of cookies.
The tables below provide an overview of all the cookies used on our websites, including details of the provider, its source, type, duration, and the reason for its use.
Essential Cookies - These cookies are essential to enable visitors to move around our website. Without these cookies, secure areas of our website and requested information cannot be provided.
Cookie used + Reason for use
ASP.NET_SessionId - This cookie is native to ASP.Net applications. It is a cookie which is used to identify the users session on the server. The session being an area on the server which can be used to store data in between http requests.. The cookie is a session cookies and is deleted when all the browser windows are closed.
.AspNet.ApplicationCookie - This cookie is native to ASP.Net applications. This cookie is used to identify user sessions (a session relates to a user, and begins when you log in and ends when you log out).
.AspNet.ApplicationCookie expires when the user logs out, or after 14 days, whichever is sooner.
iHOPE - This cookie is used to prevent CSRF (Cross-Site Request Forgery) attacks. CSRF is an attack that forces you to execute unwanted actions on a web application in which they're currently authenticated.
_RequestVerificationToken expires when the user logs out, or after 20 minutes, whichever is sooner.
HOPE_CohortID - This cookie stores the record-id of the cohort the logged in user is assigned to. It is used to filter all user content that is presented to the user. Each time the user contributes, this value is saved to each record
HOPE_CohortName - This cookie stores the cohort name of the current cohort.
HOPE_ModuleID - This cookie stores the record-id of the linked module the cohort belongs to. It is used to filter course material that the user can access and anything module specific
HOPE_ModuleName - This cookie stores the module name of the linked module the cohort belongs to.
HOPE_CourseID - This cookie stores the record-id of the linked course the module belongs to. It is used to filter application specific functions – such as activities available and filed labels – that are available to the user during their session
HOPE_CourseName - This cookie stores the course name of the linked course the module belongs to.
HOPE_CourseGuid - This cookie stores the unique identifier of the linked course the module belongs to. It is used to configure the login screen for a specific client
HOPE_ClientAbbreviation - This cookie stores the client name of the linked course the module belongs to. It is used to configure the login screen and site header for a specific client
HOPE_FirstName - This cookie stores the first name of the logged in user
HOPE_ActiveSessionId - This cookie stores the record-id of the active session for the logged in user. It is used to filter the course content available for the user for any given week
HOPE_ActiveSessionNo - This cookie stores the session number – a value of 1 to 10 - of the active session
HOPE_DefaultView - This cookie stores the dashboard mode presented to the user if they have more than one role
HOPE_ActivatedAllSessions - This cookie stores a Boolean value that indicates whether the user can access course material from all sessions at the same time
HOPE_Started
HOPE_DisableForum - This cookie stores the Boolean value that indicates whether the current module has enable forum or not.
HOPE_IncludePoweredBy - This cookie stores the Boolean value that indicates whether to display the powered by statement in application footer or not for the current course.
HOPE_ProfileModalInvoked
Performance Cookies
These cookies collect information about how visitors use our website which is used to improve how our website works. For example, which pages you go to most often, what you clicked on or how you found us.
Cookie used - Reason for use
HOPE_LoginId - This cookie stores the record-id of the login record created for the user once they have successfully logged in. It is used to help track the time the user has spent logged into the application before they sign out
Functionality Cookies
These cookies remember visitor preferences and settings so that we can provide enhanced features and personalisation on our website. They are essential for supporting site functionality and may be set by a third party provider. - Not used
Behavioural Cookies
These are advertising cookies that record what websites you visit and the links that you follow. This information may be used by trusted advertisers on our website in order to deliver information and adverts that are more relevant to you. - Not used